Privacy and Your Choices

A narrow approach to privacy

Casino Check Zambia is designed as a lean evidence site. Privacy should follow the same principle: information should not be requested merely because it might be useful later. This notice explains the controls available when you read the site, follow a link or choose to contact us.

You can normally read public material without introducing yourself. Do not send account passwords, payment card details, mobile-money security codes, copies of identity documents or gambling-account access details. We do not need those items to understand a correction request, general question or concern about published material.

Privacy is separate from whether a gambling business is licensed, legal or suitable for you. A privacy choice does not verify an operator, and a licence reference does not explain how an operator handles personal information. Use the licence checks for the evidence limits applied to licensing claims.

Information you choose to provide

The clearest privacy choice is deciding what to include when contacting us. A useful message may contain a brief description of the issue, the relevant internal route and the correction or clarification you seek. In many cases, a full name is unnecessary.

Before sending a message, remove information that is not needed. This includes passwords, one-time codes, bank or card numbers, mobile-money personal identification numbers, identity-document numbers, precise home addresses and full gambling-account histories. If a concern can be explained with a date, a short description and a route, use that smaller set of details.

If you want a reply, provide a contact method you control. If you do not want a reply, say so. Requests concerning records, corrections or privacy can be sent through the contact route. Do not use that route for an emergency or for immediate gambling support.

Technical information and browser controls

When a browser requests online material, technical exchanges are required to deliver it. Your browser and device settings determine some of the information included in those exchanges. Browser controls may allow you to clear stored site data, restrict cookies, block scripts, disable location permissions or use a private-browsing mode.

These controls have different effects. Clearing stored data may remove saved preferences. Blocking scripts may affect interactive features. Private browsing generally limits what remains on your device after a session, but it should not be treated as anonymity. A shared device, workplace network, internet provider or linked service may have separate records outside this site's control.

Review the privacy and security settings of the browser you actually use. Settings and labels differ between browsers and devices, so follow the controls shown by the relevant software provider rather than relying on a single universal instruction.

External destinations and operator services

A link can take you away from Casino Check Zambia. Once you enter another website or service, its own privacy terms, account rules and technical controls apply. We do not describe an external operator's privacy practices merely because its name is discussed in evidence-led material.

Check the destination address before entering personal information. Be especially cautious when a service asks for a password, payment details, identity documents, a mobile-money code or permission to access your location. A familiar name alone does not establish that the destination is genuine.

Our methodology explains how evidence claims are limited. That process does not turn an external privacy statement into an independently verified fact. Questions about an operator's records, account verification or deletion process should be directed to that operator through a contact channel you have independently checked.

Corrections, access and deletion requests

You may contact us if you believe information you supplied should be corrected or removed. Identify the relevant message or published route as precisely as you can without sending additional sensitive information. Explain the outcome you want, such as correction of an error, removal of unnecessary personal detail or confirmation that a request has been received.

A request must be assessed against the records that can be identified. We will not ask for gambling-account credentials or payment security codes to locate correspondence. If identity confirmation is reasonably needed to avoid disclosing information to the wrong person, the request should be limited to what is necessary for that purpose.

Deletion is not the same as correcting public evidence. Removing personal details from correspondence does not require changing an accurately attributed public record. Equally, the existence of a public record does not justify publishing unrelated personal information. Each request should be considered according to the information involved and the reason it is held or displayed.

Complaints and sensitive material

A complaint can contain highly sensitive information. Share only what is needed to explain the concern. Redact account numbers, identity-document numbers, card details, mobile-money security information, signatures and unrelated conversations before providing any extract.

Do not send original identity documents. Do not send files that expose another person's private information unless there is a clear and lawful reason to include it. A complaint about an operator remains an allegation unless supported by an appropriate dated record; submitting a complaint does not make every statement in it established fact.

Casino Check Zambia is not an emergency, counselling or account-recovery service. If gambling is causing immediate harm, use the responsible gambling support and seek suitable help without waiting for a privacy response.

Children and shared devices

The material is not intended to encourage children to gamble or create gambling accounts. A child should not send personal information through the contact route. A parent or guardian who believes a child has supplied personal information can contact us with enough detail to identify the concern, while avoiding further disclosure of the child's information.

Shared devices need extra care. Sign out of personal services, avoid saving passwords in a browser you do not control and clear downloaded files that contain sensitive material. Closing a browser tab may not remove browsing history, saved forms, screenshots or downloaded documents. Device-level controls are managed by the device owner and are not replaced by this notice.

Changes and questions

Privacy controls may need clarification when the site's functions or contact arrangements change. The current wording should be read together with the terms, particularly where a question concerns acceptable use rather than personal information.

For a privacy question, state what happened, which internal route was involved and what action you are requesting. Keep the message focused and do not include passwords, financial credentials or identity documents. A concise request is usually easier to identify and assess than a large collection of unredacted records.

mofnp.gov.zm · parliament.gov.zm · mot.gov.zm · businesslicenses.gov.zm

Frequently asked questions